Communication workplace tools

Workplace has a dedicated section to create and share snack-sized content like how-to videos or best practice guides that are perfect for people on-the-go. Dedicated classroom training is costly and time-consuming. With Live video, anybody can record a session and share it on Workplace for people to follow along or access later. Workplace makes it easy to recognize great work through likes and reactions on public posts. Or you can use the Thanks button on a colleague's profile page to send them a message while notifying their manager.

Workplace admins can award special badges for things like exceeding a sales target or delivering exceptional customer service. You'll also trigger badges by hitting certain milestones like being a great contributor. All of them will show up on people's profile pages.

Many companies utilise diverse and distinctive tools for communication and collaboration. Probably the most common form of workplace communication is via email. Well suited for both internal and external communication, several companies have tried to replace email with chat. Employee intranet apps and chatbots have helped foster communication in sectors like customer service and sales, however other sectors like press and business relations continue to be handled best via email and scheduled meetings.

If your company requires an upgrade and centralization of email conversations for business, switching to an email provider with customer relationship management CRM features can help boost the performance of your email outreach. Many companies and individuals are riding the wave on the mindset of agile work. Project management has crossed from corporate to consumer use with plenty of software to choose from with unique features for every need. The use of project management tools is multifaceted.

Most software is great for team collaboration like Zenkit ; as well as a suitable tool helping keep University students organized and productive. If your team or company requires shared dashboards to keep tasks updated and team members informed of project progress, safe to say we recommend considering using a project management tool. Plenty of teams have a personal employee chat software where employees and teams can communicate and collaborate over anything work related or send pictures of their dog!

Corporate chat apps provide unique features best suited for the workplace environment. These tools are preferred by many to keep personal and professional communication separate.

Company chat tools are common within international companies with dispersed teams and hubs. Nonetheless, chat apps are continuing to become more of a mainstream method of communication within any size or type of company. While some chat apps focus on communicating via channels and integrating a centralized location for workplace communication and data storage, others specialize in combining chat with task management like Zenchat ;. Although many employees like to complain about sitting in meetings that could have easily been emails, meetings are an indispensable part of work life.

Tools have no control over how meetings are run, but they certainly can provide opportunities and features that assist team collaboration and communication.

The pandemic has forced the world to go digital. And with this need, virtual meeting tools have quickly become part of the most used software for business and leisure.

Due to the increasing demand of virtual meeting tools, developers have been working at full speed to meet demands for features that allow teams and individuals to replicate in-person meetings as best as possible. Classic search engines may have us believe that data is pulled from space, however all our data is actually stored in the Cloud.

We produce and store significant amounts of data. In fact, we collectively produce shy 2. On a normal day, Companies with huge data centers ranging from sizes of football fields to small towns provide users the ability to store, access and distribute data via the Internet.

Upgrading to the Cloud is one of the most beneficial, if not essential, procedures companies should do and invest in. As you can probably tell, good communication has an important role in the workplace.

The pandemic has shifted the way in which we communicate and the role communication plays in our daily lives. Either way, we hope you are staying safe and able to continue life with the help of digital tools. More from Benjamin Argyle-Ross. Picture what a workspace would look like without a document collaboration tool—how is it possible for a team to join forces and work together on a project without them?

There are plenty of document collaboration tools to choose from, and the best part about it is—lots of them are free. We recommend a suite like Google Workspace , which allows teams to collaborate on documents, spreadsheets, slides, and forms.

You can simply share a link with a teammate and then comment, make suggestions, and edit projects in real-time. Educating your team about as many aspects of your company as possible is a great way to motivate them and build up their knowledge about your product. The hard part is finding the time to educate them.

A communication tool like Notion allows you to build an organized knowledge base and easily update documents when needed. When you are writing guides, you can tag-team members into the document and ask them whether or not anything should be added:. Once all the guides are finished, the rest of your team can self-diagnose problems and use the knowledge base to freshen up on policy and culture standards.

Collaboration tools are one thing, but you need to be able to share files with the rest of your team as well. Without a way to share files, your team is at the mercy of relying on email to share and manage documents. Not only can this hurt productivity, but it also makes it easier for files and folders to get lost in inboxes.

Adding a file-sharing tool to your communication tech stack allows your team to link files and folders using a simple URL link. For example, using a tool like Dropbox , you can use a secure link to send anything from images to videos and zipped folders to anyone on your team. Even for small businesses, each team member must know the organizational layout and hierarchy of the company, so they know who to contact when they have a question or need information.

If you are already using a tool like Workvivo for your social intranet , the good news is employee directory software is included. You can overcome this by creating internal content like internal company blogs , videos, and podcasts that are just as interesting as the content you would produce for customers.

By creating training videos and interactive podcasts, you can boost content engagement and directly link your C-Level leadership to every employee in the company.

A big part of getting your internal communications right is knowing what content your team is actually reading. Adding an analytics tool to your tech stack can help uncover sentiment and show how happy your team is and learn about their behaviour when interacting with content.

Using pulse surveys , for example, can give you an insight into everything from how engaged your team is to how much trust they have in your company and how satisfied they are with their overall role. Sharing information and discussing solutions to problems is essential to team growth and productivity. The problem for some workplaces is that they lack the space for these discussions to happen.

Building discussion forums can solve this. Discussion forums are like micro-communities where your team can talk about common interests, share perspectives, and encourage creativity.

Discussion forums can be used as a community-led approach to communication where your team has a place to just bond and talk without being tied to productivity or projects.

At Workvivo, we use discussion forums, called Spaces , to talk about everything from culture and diversity to events and social activities. Spaces allow people from across the organization to collaborate around topics on a whole different level. Much more effective than your instant chat channel! Share knowledge, brainstorm, or ask questions in these common interest groups. The problem with how email is used in modern workplaces. Some companies use internal blast emails from faceless CEOs to share company news or make product announcements which unsurprisingly are mostly ignored.

With the right communication tool, you can reimagine the place email has within your tech stack. For example, email management tools like Rooftop allow your team to work within shared inboxes and collaborate on customer emails. The final tool to add to your tech stack will make it easier for your team to share and interact with social media content. Social media content tools allow your team to schedule posts in advance, track what content your audience is engaging with, and save time by writing posts in bulk.

Using apps like Buffer or Hootsuite help your team post content on your social media channel of choice. You can even preview posts to see how assets like images and videos will look, which is important because platforms like Instagram have different dimensions to Twitter and Facebook. Social media tools can help with your internal communications, too. By linking social media platforms to your intranet, you encourage your team to share announcements and content to their personal feeds.

Housing your entire tech stack under one roof makes it easy for your team to access each tool when they need it.